Last Updated: June 2026

Welcome to SENDORA.

These Terms & Conditions govern your access to and use of the SENDORA website, mobile applications, and related services. By accessing or using our services, you agree to these Terms.

1. Eligibility

To use SENDORA services, you must:

• Be at least 18 years of age;
  • Provide accurate and complete information;
  • Comply with all applicable laws and regulations.

1. Identity Verification

To comply with Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) obligations, SENDORA may require identity verification before providing services.

We may request additional information or documentation at any time.

1. Use of Services

You agree to:

• Provide accurate information;
  • Use the services for lawful purposes only;
  • Not engage in fraudulent, misleading, or illegal activity;
  • Comply with all applicable sanctions and regulatory requirements.

SENDORA reserves the right to decline, delay, suspend, or cancel transactions where required by law or compliance obligations.

1. Fees and Exchange Rates

Applicable fees and exchange rates will be disclosed before a transaction is confirmed.

Third-party financial institutions may apply additional fees outside of SENDORA’s control.

1. Transaction Processing

SENDORA will make reasonable efforts to process transactions promptly.

Processing times may vary depending on verification requirements, banking systems, public holidays, and other circumstances outside our control.

1. Security

Customers are responsible for maintaining the security of their account credentials and devices.

SENDORA takes reasonable measures to protect customer information and transactions.

1. Limitation of Liability

To the maximum extent permitted by law, SENDORA is not liable for indirect, incidental, or consequential losses arising from the use of its services.

Nothing in these Terms excludes rights that cannot be excluded under Australian law.

1. Privacy

SENDORA handles personal information in accordance with its Privacy Policy.

1. Suspension or Termination

SENDORA may suspend or terminate access to services where:

• Regulatory obligations require us to do so;
  • Fraud or suspicious activity is detected;
  • Information provided is inaccurate or misleading;
  • These Terms are breached.

1. Changes to These Terms

SENDORA may update these Terms from time to time. The latest version will be published on our website.

1. Contact Us

SENDORA

ABN 72 163 415 585

Sydney, Australia

connect@sendora.com.au

1. Governing Law

These Terms are governed by the laws of New South Wales, Australia.