Last Updated: June 2026
At SENDORA, trust, security, and compliance are fundamental to everything we do.
We are committed to operating responsibly, protecting our customers, and maintaining compliance with applicable Australian laws and regulatory requirements.
AUSTRAC Compliance
SENDORA operates as an Australian remittance service provider and maintains compliance with applicable Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) obligations.
Identity Verification
To protect our customers and comply with regulatory requirements, SENDORA may require identity verification before providing services.
Additional information or documentation may be requested where necessary.
Anti-Money Laundering & Counter-Terrorism Financing
SENDORA maintains policies, procedures, and controls designed to:
- Verify customer identity
- Monitor transactions
- Detect suspicious activity
- Prevent financial crime
- Comply with applicable AML/CTF requirements
Sanctions & Fraud Prevention
SENDORA may screen customers and transactions against applicable sanctions, watchlists, and other risk indicators.
Transactions may be delayed, declined, suspended, or reported where required by law.
Privacy & Data Protection
SENDORA is committed to protecting personal information and handling customer data responsibly.
Information is managed in accordance with our Privacy Policy and applicable Australian privacy laws.
Security
We take reasonable measures to safeguard customer information, systems, and transactions against unauthorised access, misuse, or disclosure.
Customer Support & Complaints
We are committed to resolving customer concerns fairly and efficiently.
Customers can contact our team at:
support@sendora.com.au
or
connect@sendora.com.au
Contact
SENDORA
ABN 72 163 415 585
Sydney, Australia